Terms & Conditions

Please read the terms and conditions carefully

This website abides by the laws of the e-commerce industry and may affect your rights and liabilities. If you do not agree to any clause, kindly do not register as registration deems an agreement.

Registration

Anyone above the legal age of 18 (or supported by one) can register with U.S. Shadowwriting and place orders online. You will have to provide your contact details in order to verify an account with us. You are liable to inform us if there is any change in the contact for the time you would like to continue working with U.S. Shadowwriting in order to ensure that there are no communication gaps.

Website

This website is provided to you for use, free of charge. Once you register with us or start using this website, you agree to our terms and conditions and privacy policy.

Advertisements

U.S. Shadowwriting will soon have spaces for sublet and advertising. You may use it for branding in exchange for pre-decided prices.

Disclaimer

We at U.S. Shadowwriting try our best to provide you with legitimate information and avoid false claims and branding. However, we bear no responsibility if any error is caused on your part in understanding the information provided.

All of the terms and conditions are made in line with the laws of the United States of America, and any dispute shall be decided only in the United States court of law.

Use of this Website and/or our services constitutes your agreement to the following Terms and Conditions. If You do not agree with any of these Terms and Conditions, please do not use this Website or Our Services.

If You are under the legal age of consent as per Your respective state, you are not allowed to access or use this Website or Our Services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise.

Our Services

By submitting an order and/or payment, you are acknowledging that You have read and understood these terms and conditions. By submitting an order and/or payment, you agree to be legally bound by these terms and conditions, which form the entire agreement between You and support@usshadowwriting.com.

Definition of Terms

"Website" means all online content on support@usshadowwriting.com and its website pages.

"Customer," "You," or "Yours" mean and refer to you and/or any other person submitting an order to support@usshadowwriting.com on your behalf.

"Company," "We," or "Our" mean and refer to support@usshadowwriting.com, a company registered under the laws of California.

"Product" means and refers to all services and products provided by support@usshadowwriting.com to the Customer in accordance with their Order.

"Order" means an order via phone or e-mail made by a customer to purchase services or products provided by support@usshadowwriting.com. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, WesternUnion, or PayPal transfer.

Communication

We at U.S. Shadowwriting value our customers’ privacy, and we are highly committed to keeping clients' personal information secure. We collect only essential information to process your order. We never share any of your information with any individual outside our parent company Digital Marketing in any way until you agree to permit us to do so.

All information is collected through U.S. Shadowwriting but may be shared under (if required) our parent company Digital Marketing. However, the parent company Digital Marketing uses highly secured platforms to ensure that there is no breach of data.

However, U.S. Shadowwriting is a subsidiary of Digital Marketing. We hold full responsibility for any information held or shared through our parent company.

Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for amendments. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes and implies acceptance of those changes.

Contact

Questions about the Terms and Conditions should be sent to us at

support@usshadowwriting.com

REFUND POLICY

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the U.S Shadowwriting Policy.
We offer refunds only in special cases and specified conditions, detailed as under:

Change of Mind:

The customer is entitled to 100% refund before our writers/editors start working on the project. If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery:

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction. Reserve FREE Pages for future, but of same value and you can avail them at any time.
If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)

Late Delivery:

We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame:

Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.
All the customers must note the deadline for claiming refund at the time of placing order.

Cases where refund will not be issued:

In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases. The company will not be responsible for any delay from the client’s end.
No refund will be issued on the basis of low of writing.

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